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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

Pick-up will be from designated hotel lobby in Miri or arrival hall of the Miri airport. Please advise your flight schedule to arrange pick-up time.


Notes:
  • Please ensure you hold valid passport and visa to enter Brunei.
  • You must declare any liquor and duty items at Brunei custom clearance.
  • Pick-up and drop-off times may vary due to trafic conditions, traffic can be very bad during end of the month and / or public holidays, give sufficient time allowance if you are catching a flight.